| The Science of Trafficology
By Amy & Dearl at Nitro Marketing
I receive MANY articles daily (hundreds actually) and I've
gotten VERY good at scanning and choosing the articles and sites that provide the best information.
Trafficology.com is one of those sites that is a hit and miss as far as their articles go, but recently,
they have been more hits than misses. I found this article interesting (although not necessarily
NEW data - but yet, very worthwhile for many of my readers). This article is the first in a series
of 6 articles.
Today I will introduce you to Trafficology - and explain why science is the key to making money
online.
Then we will spend the next 6 lessons learning, step-by-step, the most important traffic
creation & conversion techniques in existence.
In this lesson you will:
- Learn why science is important to your website
- Learn why people spend money online
- Learn the 4 different types of traffic
- Discover how to find the customers that will give you money
Web Traffic is a Science. It is not magic - it is not a trick - it is not a secret.
There is a set of fundamental laws & underlying principles that govern why people visit a site
and make a purchase online. We call that science 'Trafficology' - and the sole purpose of Trafficology.com
is to teach you that science.
I know, I know....
You are probably saying, "Science, I don't need no stinkin' science!"
All right then, that's a fair reaction, I guess... but just for kicks, let's evaluate
the alternatives to learning the art of this Web Traffic Science stuff:
1) You could use "tricks" - but most new "tricks" cease to work
a couple weeks after invention, and many will actually hurt your business.
2) You can hire someone or "buy" traffic, but if you don't hire the right
person or "buy"
the right traffic all you have done is thrown your money away - plus you STILL have to convince
your visitors to buy.
If you want people to come to your site and buy your product or service - you need
to know who they are, what they want, and how to effectively communicate why they should purchase
your product or service.
No program or trick can do that - and most "experts" have no idea how to
do it either!
In a recent study people were given money to visit websites and make purchases. They
knew exactly what they were going to buy - they had a credit card out to pay for the purchase -
and they were getting paid.
Of these people 70% of them were unable to complete the sale - 70%!!
That's right - 7 out of every 10 people who know what they want & want to spend
money online can't. They get so frustrated when trying to find what they are looking for that they
give up and leave.
Go ahead - try it yourself. Take out your credit card and try to buy a pair of jeans
or a wireless router. Let me tell you - I tried it myself and I did not buy anything.
YOU may be able to complete the sale online - but if you are reading this, then you
are not the "average" online shopper. Think of your Mother or your Uncle Rufus who just
signed up for AOL - this is the "average" online shopper - and they are not pleased with
their online shopping experience, and therefore aren't buying.
We've got to do something about this and fast.
What if a physical store worked like this?
What if 70% of "average" offline customers (who are ready, willing & able to buy)
could not find what they were looking for?
I guarantee if you wanted to buy a new pair of jeans or a wireless router and you
went to the mall (with your credit card in hand) - it will be less than 7 minutes until you are
walking out a satisfied customer.
What this means is most websites are not using the most basic business & marketing
fundamentals. They are not thinking about their customers and they are not helping their visitors
buy what they need and want.
SO, HOW IS TRAFFICOLOGY DIFFERENT???
When you start to look at things from a scientific perspective you begin to understand
why things work and how to do things better.
Think about other sciences. When you have a heart attack do you see a hocus-pocus
Witch Doctor or a highly-educated Medical Doctor?
You go to the hospital and see someone who understands what is happening and what
you need to do to survive.
It's the same way with web traffic.
You can't risk your financial future on tricks and gimmicks. You must use sound web
traffic fundamentals to build a consistent flow of traffic, apply time tested web conversion techniques
to complete the sale and create another satisfied customer.
It is up to you - Science or Voodoo? Choose, but choose wisely!
WHY PEOPLE SPEND MONEY ONLINE
Most people get this completely wrong - they think that people buy online because
it is
easy or convenient. Or, they think that people buy online because they like the taste of your product
or the color of the fabric. Some even think that people buy online because of the prices or the
selection.
Nope.
This is simple - this is so easy most "experts" just don't get it. People
spend money online because they have a "want" - they have an inner desire that needs to
be filled. Your job as a web marketer is to identify what your customer truly "wants"
and then offer a product that fills their "desire".
Nonsense you say. Nope, just sound marketing fundamentals. This is not something exclusive
to the Internet; this has been used since the turn of the century and has been taught in business
schools for several decades.
Actually, it is usually taught with the word "need" not "want".
They say that a customer
will make a purchase to fill a "need".
But, this is simply not true. Many people need to do many things that they will never
do.
I need to stop eating apple pie - I need to get on the treadmill more - but I don't
because I don't want to. I eat apple pie because I want to - and I jump on the treadmill once and
a while because I want to - not because I need to.
So the reason why people buy online is because they have a "want" or "desire"
that is filled by making that purchase.
Ok, but how do we "fill" their "desire"?
Well, that depends on whether you already have a product or you are starting from
scratch. But first - let's talk about the 4 different types of visitors to a website.
4 TYPES OF WEB TRAFFIC
1) People who found your website by mistake - they have no desire that your product
or
service fills
For these people - the only way you can help them is by clearly stating what you do
have, so that you do not waste their time or your money. Also, by clearly stating what you do offer
you plant in their mind your "brand". So, if they ever have a need for your product in
the future, they will come back.
2) People who have a desire, but don't know what fills it and may not be ready for a
solution
It is your job to grab their attention and clearly explain what your product or service
does to fill their desire. Not only do you have to sell your brand of the product, but you also
have to explain how this type of product actually does what they want.
3) People who have a desire, know what type of thing fills it and are evaluating
alternative solutions.
These are people who know that your type of product is what they want - but are comparison-shopping
the different brands. It is your job to clearly explain why they want your brand more - and how
you do a better job at filling their want.
4) People who have a desire, know exactly what fills it and have their credit card
in hand.
These are people who are already sold on your product. You just need to make everything
easy to find and help them check out as quickly as possible - we call them "Targeted Web Traffic".
Of this last group "Targeted Traf'fic" (people who know exactly what they
want, have their credit card out and are ready to spend online) still only complete the sale 30%
of the time.
7 out of every 10 people who want to spend money on a product you are selling leave
your site unsatisfied.
Unbelievable - but true.
HOW TO FIND THE CUSTOMERS THAT WILL GIVE YOU MONEY
So now you are asking, "How do I get people to buy my product online?"
It is not hard - now that we know the different types of Web Traffic - we know where
to
concentrate our efforts.
1) Bring more "Targeted Traf'fic" to your website
2) Improve your sale processes to increase conversion (turn browsers into buyers).
In lessons 2, 3 & 4 of this course you will learn how to bring targeted traf'fic
to your site
In lessons 5, 6 & 7 you will learn how to improve your sales processes to increase
conversion and turn more browsers into buyers.
And every month in the Trafficology member area we will provide in-depth, real world
specifics in our coverage of these topics along with interviews of the top experts in each of the
13 areas of web traffic creation & conversion. Of course we will continue to publish 5-10 tips
like always in the regular Trafficology news, but every issue will
also include real-life case studies of people who have learned web traffic science and applied it
to their business.
Get some rest - in 2 days we will start your lesson on web traffic creation. You will
learn how anyone can get a top search engine ranking - and why NOT to pay an "expert"
to do this for you!
Amy & Dearl
Nitro Marketing
Editors, www.Trafficology.com |